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Jason Braunstein My wife had seen some of their posts online and fell in love with the mug they had. I was able to reach out to them, and even though the mug was no longer on their website, they were willing to look for it for me, and thankfully found it. I explained to them it was a gift for my wife and they were very willing and very helpful and making sure that the item was received. My wife uses a daily so excited.